When you arrive for your first visit, please have your New Patient Intake Forms completed and have your insurance card with you, so we can begin your dental treatment.
Your initial exam should last approximately one hour, during this time the doctor will provide an evaluation that outlines any existing dental issues and proposed treatment. In most cases, the hygienist will clean your teeth the following hour and provide oral hygiene instructions with suggestions to help you care for your teeth.
Your scheduled appointment time has been reserved specifically for you. We request 24-hours notice if you need to cancel your appointment.
Your treatment plan will include a breakdown of all applicable fees, and we will inform you of the costs prior to administering treatment. Costs are payable at the time of treatment. Please ask a member of our staff, and we will review our payment options to accommodate your financial needs. If special arrangements are needed, please talk to our office manager prior to receiving service. Additionally, we will submit all insurance claims on your behalf. We will try to help you receive full insurance benefits; however, you are personally responsible for your account, and we encourage you to contact us if your policy has not paid within 30 days.
Our office is committed to helping you maximize your insurance benefits. Because insurance policies vary, we can only estimate your coverage in good faith, but cannot guarantee coverage due to the complexities of insurance contracts. Your estimated patient portion must be paid at the time of service. As a service to our patients, we will bill insurance companies for services and allow them 45 days to render payment. After 60 days, you are responsible for the entire balance, paid-in-full. If you have any questions, our courteous staff is always available to answer them.
|© Copyright 2006 - All Rights Reserved - North Valley Family Dentistry
42104 N. Venture Court, Building E,
Anthem, Arizona 85086